To access the e-certificates you will receive an email confirming that e-certificates have been uploaded to our secure Portal.

First Time User of the E-Certificate Service

If this is your first time of using the ‘e-certificate’ service, the confirmation email will contain a link and login details (including a temporary password) to access the Portal.

You will be asked to enter a new password and then login using this new password. The Portal will ask a couple of questions to ensure secure access and then you will be taken to the folder(s) containing your learner/delegate e-certificate(s).

Continuing E-Certificate Service User

If you have previously used the qualification e-certificate service, you should use your login details that were set up when you first entered the portal.

If you have forgotten your password there is a link to retrieve a forgotten password (this will prompt the security questions you answered when you first logged into the portal) and will be sent to your email address.

Please access the new e-certificates by using the link provided in the email and logging into your account.

  • e-certificates
  • learner certificates
  • accessing the e-certificate portal

The Centre Course Manager (CCM) and first listed Tutor/Assessor (T/A) on the course(s) will be able to access the Learner(s) e-certificate(s).

  • e-certificate access

CCM/TA will have access to download the e-certificates for Learners/Delegates for 6 months and after that, it will be removed from the Portal.

  • e-certificates downloads

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